Return, Guarantee & Shipping Policy

If you are not satisfied with a product, the unused item can be returned within 30 days of purchase, and must include the original packaging and receipt. A full product refund will be given, minus shipping charges. Returns of personalized items are not accepted. We ship products in the United States and to Canada via UPS. Most in stock orders ship within 1-3 business days. Warther Cutlery has a lifetime guarantee on its knives under normal kitchen use. If deemed by our craftsman that there has been neglect or misuse to the product it will not replaced. Warther Cutlery accepts Visa, MasterCard, Discover, and American Express credit cards online. Warther Cutlery is located in Dover, Ohio, and is required to charge Ohio Sales tax to all orders shipped within the state of Ohio.